(Projects)
Selected
Work
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01/Northline Ledger
Rebuilt the reporting experience for operations teams drowning in dense tables. Introduced clearer hierarchy, progressive disclosure, and a calm visual system that made weekly reviews faster without hiding critical risk signals.
- Mapped 18 reporting jobs-to-be-done with ops leads
- Cut average review time by 31% in pilot cohorts
- Shipped a shared chart + alert pattern library
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02/Harbor Notes
Designed a writing and reading environment for remote researchers who needed long-form focus. Separated capture from review modes so notes stayed useful days later, not only in the moment of drafting.
- Two-mode architecture: Capture vs. Review
- Typography system tuned for multi-hour sessions
- Offline-first flows for field research trips
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03/Atlas Clinic
Mapped booking and reminder flows for a small clinic network. Simplified staff and patient paths to reduce missed appointments through clearer confirmation states and fewer dead ends.
- Unified booking across four clinic locations
- Reduced no-show rate by 18% after reminder redesign
- Accessible confirmation states for older patients
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04/Kinfolk Market
Refined discovery for an independent makers marketplace. Cut visual noise, tightened filters, and made category browsing feel quicker while keeping the brand’s editorial warmth intact.
- Reworked filter IA around maker + material facets
- Improved category landing conversion in A/B tests
- Preserved editorial photography as the primary cue